Warranty Policy
Warranty Coverage
Our furniture pieces are covered by warranty against manufacturing defects in materials or workmanship, effective from the date of delivery.
What Is Not Covered
This warranty does not cover:
- Normal wear and tear resulting from daily use over time
- Damage caused by misuse, accidents, or improper handling
- Exposure to extreme conditions (such as direct sunlight, dampness, or outdoor elements)
- Unauthorized repairs, alterations, or third-party modifications
How to Make a Warranty Claim
To submit a warranty claim, please write to us at welcome@kiandkahomes.com with:
- Your original order number and invoice
- A clear description of the issue encountered
- Supporting high-resolution photos or a video highlighting the defect
Resolution
Approved warranty claims will be resolved via repair, replacement, or partial refund, at our discretion.
