KI & KA Homes by SpazioLiv - Space Interior Design Company (“KI & KA Homes,” “we,” “us,” or “our”) operates this website. We take the privacy of our customers seriously, and this policy explains what information we collect, how we use it, and the choices you have.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree with any part of it, please do not use the website.

This policy may be updated from time to time. Any changes will be posted on this page, so we'd encourage you to check back periodically.

1. Information We Collect

We collect information in a few different ways:

• Information you give us directly: such as your name, email address, phone number, delivery address, and billing details, when you create an account, place an order, sign up for our newsletter, or contact us with a query.
• Information collected automatically: such as your IP address, browser type, device information, and pages you visit on our site. This helps us understand how the website is used and where we can improve it.
• Payment information: when you make a purchase, your payment is processed securely through Razorpay, our payment gateway partner. We do not store your card, UPI, or net-banking details on our own servers; Razorpay handles this in line with its own security standards and RBI guidelines.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your orders, account, or queries
• Send you updates, offers, or newsletters, if you've opted in
• Improve our website, products, and overall customer experience
• Detect and prevent fraud or misuse of our website
• Meet any legal or regulatory requirements

We do not sell your personal information to third parties.

3. Cookies & Tracking

Our website may use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. As our website grows, we may also use analytics tools (such as Google Analytics) or advertising pixels (such as Meta/Facebook Pixel) to understand traffic and measure how well our marketing is working.

You can choose to disable cookies through your browser settings, though some parts of the website may not function as smoothly if you do.

4. Sharing of Information

We may share your information with:

• Service providers who help us run the business, such as our payment gateway (Razorpay), shipping and logistics partners, and IT service providers, strictly for the purpose of fulfilling your order or operating the website.
• Legal authorities, if required by law, court order, or government request.
• A successor entity, if KI & KA Homes is ever involved in a merger, acquisition, or sale of business assets, in which case your information would continue to be protected under this policy or its equivalent.

We do not share your personal information with third parties for their own marketing purposes without your consent.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You can opt out of promotional emails or WhatsApp communications at any time by writing to us at welcome@kiandkahomes.com. You may also request access to, correction of, or deletion of your personal data by writing to the same email address, subject to any legal or operational requirements that may apply.

7. Children’s Privacy

Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from minors.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are as follows:

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at welcome@kiandkahomes.com.

This policy was last updated in September 2026.