Shipping & Delivery Policy
Shipping Coverage
We currently ship across India, with plans to expand to international shipping.
Shipping Charges & Free Shipping
Shipping is free on orders above qualifying thresholds (or as indicated during checkout). Orders below this value will incur a shipping charge calculated based on your delivery location and product size/weight.
Delivery Timelines
Standard delivery timelines typically range between 5–10 business days, depending on your delivery location and the specific product ordered.
Made-to-order or custom artisanal pieces may take longer for bespoke finishing and curing, which will be clearly communicated to you at the time of order placement.
Delays Outside Our Control
Delivery timelines may occasionally be affected by factors outside our control, such as courier delays, adverse weather conditions, or regional logistical disruptions. We will proactively keep you updated via email or WhatsApp in case of any delay.
Order Tracking & Notifications
Once your order is dispatched from our workshop or warehouse, you will receive real-time tracking details and updates via email, WhatsApp, and SMS.
For specialized shipping queries or white-glove delivery assistance, feel free to write to us at welcome@kiandkahomes.com.
